Privacy Policy

As customers of 1 Look Beauty, you expect that your private details are to be kept securely and confidential. Please see an outline below of the way we collect and store your information.

The information we collect and why

When you make a booking with one of 1 Look Beauty Specialists, we will ask for information such as your name, email address, telephone number, appointment address and credit or debit card details. All this is necessary to process your booking and notify you of confirmation of your appointment.

Safety and Security of your Information

Our site uses secure server software to protect your information whenever you make a booking or access your account information. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Internal Confidentiality

We protect your privacy in the following ways:

• Access to Customer account information is limited to those who need access it to carry out the booking.
• We use full login and password controls on our internal admin and booking systems

Use of Cookies

Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps us to provide you with the service that you desire and to enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled.

How we use your personal information

All the information we collect via our website or through correspondence with you may be used for the following purposes:

• Dealing with bookings and accounts including supplying your name, telephone number and appointment address to your chosen Specialist in order to fulfil the appointment.
• Research to improve our service offering
• Process payments
• We may contact you using any of the following methods: email, telephone, SMS text message and other electronic messages such as picture messaging and post
• We will not share your details with any third parties.

Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

Your Rights

If for any reason, you are unsure about the personal and account information we are holding in your name, please contact us on 0844 561 79 48 We will happily review your file and update the records if required. You can contact our customer service team by email or phone.

Changing or removing your details

If at any time you wish to change or remove your details from our records please call 0844 561 79 48 If you have any comments or queries in connection with our privacy policy please write to 1 Look Beauty, 22 George Alcock Way, Peterborough, PE73DU